Bpo Project Providers - Outsourcing Guide Results for Bpo Project Providers
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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
by Micro Focus, Ltd
October 27, 2009
- (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
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Standardize Systems for Audit Readiness and Improved Stability
by Tripwire, Inc.
December 10, 2009
- (Free Research) Sitel, Inc is a global provider of business process outsourcing (BPO). They needed to establish audit readiness and compliance across multiple regulatory standards and at the same time develop multi-tier change and configuration controls. Read this brief paper to learn how Tripwire was able to help Sitel meet all their needs and more.
(CASE STUDY)
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Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives
by SAP AG
June 05, 2009
- (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
(WHITE PAPER)
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Solutions Provider Improves Productivity with Flexible Implementation Methodology
by Microsoft
June 29, 2007
- (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
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Project Management Office Best Practices, A step-by-step plan to build and improve your PMO
by Oracle Corporation
April 01, 2009
- (Free Research) The best-performing project management offices reduce business risk, optimize resources and contribute to business growth through a portfolio management office, according to Gartner. Read this informative paper from Oracle and take your first step to establishing a PMO or maturing your already established PMO.
(WHITE PAPER)
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Project Management & Business Skills Training Catalog
by Global Knowledge
December 08, 2009
- (Free Research) Throughout the following pages, you can read about our approach, solutions, methodology, and courses - the sum of our vast resources - all designed to promote your pursuit of superior personal and business performance through rapid skills development.
(BOOK)
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Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector
by Alcatel-Lucent
March 26, 2009
- (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments.
(WHITE PAPER)
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Four Starting Points for Effective Project and Portfolio Management
by Hewlett-Packard Company
August 2008
- (Free Research) Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
(WHITE PAPER)
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Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition
by Global Knowledge
January 2007
- (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.
(WHITE PAPER)
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The Executive Guide to Business Analyst and Project Management Terminology
by Global Knowledge
December 2008
- (Free Research) In this guide you will learn the most commonly used business analysis and project management terms and it helps you better communicate with business analysis and project management professionals.
(WHITE PAPER)
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Introduction to Requirements - The Critical Details That Make or Break a Project
by Global Knowledge
December 2008
- (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
(WHITE PAPER)
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ITIL V3 and the PMBOK® - Distinct but Complementary
by Global Knowledge
December 2008
- (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
(WHITE PAPER)
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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps
by Global Knowledge
January 2006
- (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
(WHITE PAPER)
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Enable Project-Centric Manufacturing with Business Software
by IFS
June 2008
- (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.
(WHITE PAPER)
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Accelerated Process Development and Execution in Large IP Service and Network Migration Programs
by Alcatel-Lucent
March 2009
- (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects.
(WHITE PAPER)
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Reduce the Pain of ERP Upgrades with Better Planning
by SAP AG
June 2007
- (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.
(WHITE PAPER)
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Data Center Projects: Growth Model
by APC
November 2008
- (Free Research) Long term data center or network room capacity planning may seem impossible in the face of evolving IT technology and business requirements. This paper shows a simple and effective way to develop a capacity plan for a data center or network room.
(WHITE PAPER)
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Data Center Projects: System Planning
by APC
February 2009
- (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
(WHITE PAPER)
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Data Center Projects: Standardized Process
by APC
June 2007
- (Free Research) This paper covers projects involving new construction or upgrades to the data center’s physical infrastructure - the power, cooling, and other physical systems that house and protect the data center’s IT equipment.
(WHITE PAPER)
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10 Principles of Effective Requirements Management
by IBM
December 2009
- (Free Research) Download this webcast today to learn how improved Requirements Management can increase the success of your projects-- and your business.
(WEBCAST)
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An integrated approach to requirements and quality management.
by IBM
June 2009
- (Free Research) In this white paper, we'll outline the many benefits of an integrated approach to requirements and quality management, as well as offer best practices for effective requirements-driven testing.
(WHITE PAPER)
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Requirements Management Redefined
by Jama Software
December 2009
- (Free Research) Requirements management is critical to the success of a project but can be a pain to fully implement. Read this paper to find out what is really required to be successful at requirements management and how requirements management is being redefined to provide a faster, easier, more collaborative way to ensure project success.
(WHITE PAPER)
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eBook: PPM: From Efficiency To Alignment
by SearchCIO.com
November 2009
- (Free Research) Following project and portfolio management methodologies can help you keep a handle on costs and pursue the projects with the greatest value to the business. Here's how.
(EBOOK)
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Which Virtualization Management Tool Is Right For Your Organization?
by Dell and VMware
June 2009
- (Free Research) In this informative Pocket Guide, brought to you by SearchServerVirtualization.com, Dell and VMware, learn more about the virtual management tools on the market and their functionality. Discover which product capabilities organizations should consider when evaluating virtual infrastructure management technologies.
(EGUIDE)
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Getting Requirements Right : Avoiding the Top Ten Traps
by IBM
October 2009
- (Free Research) This white paper presents 10 common and devastating mistakes that project teams make in defining and managing requirements. More importantly, it discusses how to avoid these traps so you can get your requirements right and develop the right product on time and within budget.
(WHITE PAPER)
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