Bpo Project Providers - Outsourcing Guide Results for Bpo Project Providers
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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
by Micro Focus UK
October 27, 2009
- (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
(CASE STUDY)
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Secure Internet Single Sign-On (SSO) 101
by Ping Identity Corporation
June 08, 2009
- (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.
(WHITE PAPER)
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Five Steps to Secure Internet Single Sign-On (SSO)
by Ping Identity Corporation
June 05, 2009
- (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.
(WHITE PAPER)
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Operational Responsiveness: Case Studies of Business Making Progress
by Progress Software
August 24, 2009
- (Free Research) Read these case studies to learn how Progress Software made it not only possible but also made it easy to improve operational responsiveness for several leading companies that operate in many varying industries. Learn the benefits these organizations accrued from Progress Software and learn what benefits your company can experience.
(CASE STUDY)
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Solutions Provider Improves Productivity with Flexible Implementation Methodology
by Microsoft
June 29, 2007
- (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
(CASE STUDY)
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IDC White Paper: Making the Business Case for IT Consolidation
by Hewlett-Packard Company
April 01, 2008
- (Free Research) IDC believes that IT organizations are constantly being asked to do more with less. This analyst report will look at some of the key triggers CIOs look for when deciding to consolidate as well as getting started with consolidation and its impact on the business.
(WHITE PAPER)
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Project Management Office Best Practices, A step-by-step plan to build and improve your PMO
by Oracle Corporation
April 01, 2009
- (Free Research) The best-performing project management offices reduce business risk, optimize resources and contribute to business growth through a portfolio management office, according to Gartner. Read this informative paper from Oracle and take your first step to establishing a PMO or maturing your already established PMO.
(WHITE PAPER)
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Four Starting Points for Effective Project and Portfolio Management
by Hewlett-Packard Company
August 2008
- (Free Research) Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
(WHITE PAPER)
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The Executive Guide to Business Analyst and Project Management Terminology
by Global Knowledge
December 2008
- (Free Research) In this guide you will learn the most commonly used business analysis and project management terms and it helps you better communicate with business analysis and project management professionals.
(WHITE PAPER)
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Introduction to Requirements - The Critical Details That Make or Break a Project
by Global Knowledge
December 2008
- (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
(WHITE PAPER)
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ITIL V3 and the PMBOK® - Distinct but Complementary
by Global Knowledge
December 2008
- (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
(WHITE PAPER)
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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps
by Global Knowledge
January 2006
- (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
(WHITE PAPER)
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Tips on Applying for and Passing the PMP® or CAPM® Exam
by Global Knowledge
January 2007
- (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.
(WHITE PAPER)
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Enable Project-Centric Manufacturing with Business Software
by IFS
June 2008
- (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.
(WHITE PAPER)
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Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector
by Alcatel-Lucent
March 2009
- (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments.
(WHITE PAPER)
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Accelerated Process Development and Execution in Large IP Service and Network Migration Programs
by Alcatel-Lucent
March 2009
- (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects.
(WHITE PAPER)
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Data Center Projects: Growth Model
by APC
November 2008
- (Free Research) Long term data center or network room capacity planning may seem impossible in the face of evolving IT technology and business requirements. This paper shows a simple and effective way to develop a capacity plan for a data center or network room.
(WHITE PAPER)
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Data Center Projects: System Planning
by APC
February 2009
- (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
(WHITE PAPER)
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Data Center Projects: Standardized Process
by APC
June 2007
- (Free Research) This paper covers projects involving new construction or upgrades to the data center’s physical infrastructure - the power, cooling, and other physical systems that house and protect the data center’s IT equipment.
(WHITE PAPER)
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Reduce the Pain of ERP Upgrades with Better Planning
by SAP America Inc
June 2007
- (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.
(WHITE PAPER)
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Getting Requirements Right : Avoiding the Top Ten Traps
by IBM
October 2009
- (Free Research) This white paper presents 10 common and devastating mistakes that project teams make in defining and managing requirements. More importantly, it discusses how to avoid these traps so you can get your requirements right and develop the right product on time and within budget.
(WHITE PAPER)
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Delivering More Value: What’s New in RRC 2.0
by IBM
November 2009
- (Free Research) IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more.
(WEBCAST)
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Data Center Projects: Project Management
by APC
November 2009
- (Free Research) This paper presents a framework for project management roles and relationships that is understandable, comprehensive, and adaptable to any size project.
(WHITE PAPER)
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Tactical Data Quality Projects Deliver Quick ROI
by DataFlux Corporation
October 2009
- (Free Research) This expert podcast offers advice for deploying and completing tactical data quality projects from Forrester's Rob Karel.
(PODCAST)
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Data Center Migrations and Consolidations: Pitfalls and Payoffs
by BlueArc Corp.
July 2009
- (Free Research) This Videocast provides best practices for planning and implementing data center projects, as well as how to prepare for the costs and staffing requirements associated with such projects.
(VIDEO)
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