Bpo Performance Appraisal - Outsourcing Guide Results for Bpo Performance Appraisal
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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
by Micro Focus UK
October 27, 2009
- (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
(CASE STUDY)
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Five Steps to Secure Internet Single Sign-On (SSO)
by Ping Identity Corporation
June 05, 2009
- (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.
(WHITE PAPER)
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Rethinking Storage for Server Virtualization Environments
by Hewlett-Packard Company
July 17, 2009
- (Free Research) Server virtualisation is an ever more important tool for reducing costs, increasing availability, and enhancing business agility.
(WEBCAST)
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Secure Internet Single Sign-On (SSO) 101
by Ping Identity Corporation
June 08, 2009
- (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.
(WHITE PAPER)
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Operational Responsiveness: Case Studies of Business Making Progress
by Progress Software
August 24, 2009
- (Free Research) Read these case studies to learn how Progress Software made it not only possible but also made it easy to improve operational responsiveness for several leading companies that operate in many varying industries. Learn the benefits these organizations accrued from Progress Software and learn what benefits your company can experience.
(CASE STUDY)
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Podcast- The Secret to Maximizing Virtualization ROI in the Dynamic Data Center
by Akorri
November 03, 2009
- (Free Research) This podcast details a strategy to optimize your virtualized infrastructure performance. Get answers on how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
(PODCAST)
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The Secret to Maximizing Virtualization ROI in the Dynamic Data Center
by Akorri
November 03, 2009
- (Free Research) This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
(WEBCAST)
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Maximizing Enterprise Backup and Dedupe Performance for Greater ROI
by FalconStor Software
November 03, 2009
- (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI.
(WEBCAST)
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Spend Analytics: A Foundation for Procurement Performance Management
by SAP America Inc
October 08, 2008
- (Free Research) Read this white paper from SAP for an interview with Kathleen Wilhide, research director of IDC’s Compliance and Business Performance Management Solutions program.
(WHITE PAPER)
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Presentation Transcript: Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System
by ReadSoft
November 05, 2009
- (Free Research) In this transcript food pioneer Rich Products shares the strategies that streamlined their payable processes, consolidated AP processing from 19 locations to one and saved them six figures in discounts.
(PRESENTATION TRANSCRIPT)
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Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence
by myDIALS Inc.
November 04, 2009
- (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.
(WHITE PAPER)
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Presentation Transcript - Best Practices: Protect Your Online Revenue Through Web Performance Testing
by Gomez
October 09, 2009
- (Free Research) This transcript will discuss optimizing application performance and quality, and various strategies that IDC sees in its research to help you improve your decision making about how you approach quality, management and performance optimization. Read on to learn more about how to protect your online revenue through web performance testing.
(PRESENTATION TRANSCRIPT)
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Webcast - IT Performance Management: Measure, Monitor and Modify for Operational Excellence
by IBM
July 22, 2009
- (Free Research) High-performing organizations take a more practice-based and practical, approach to measuring, managing and enhancing IT performance. Adopt new, flexible solutions to support the way that your organization uses IT to drive operational excellence.
(WEBCAST)
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Operational BI: Getting Real Time About Performance
by SAP AG
December 28, 2007
- (Free Research) This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
(WHITE PAPER)
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Application Complexity Spurs Growth in Performance Validation Market
by Hewlett-Packard Company
March 04, 2009
- (Free Research) SOA, governance and application development are paramount to the growing application performance validation market. Read this white paper and learn how performance validation solutions evolved from application load testing to currently include enterprise load testing and application performance lifecycle management.
(ANALYST BRIEF)
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Adaptec Intelligent Power Management: Reducing IT Costs and Storage Power Consumption by Up to 70%
by Adaptec, Inc.
October 27, 2009
- (Free Research) The challenge of saving power while maintaining server performance has become a primary concern within the IT environment. But, the latest generation of Adaptec RAID controllers provides Intelligent Power Management software and supports a variety of techniques that, together, enable significant savings without compromising performance.
(WHITE PAPER)
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eBook: The New Era of Network Performance Management
by SearchNetworking.com
October 20, 2009
- (Free Research) Today's networks are highly complex, dynamic environments that demand comprehensive performance management. Fortunately, technological advancement is simplifying management and addressing new challenges. This eBook explains why management is more important now than ever and how it can help deliver business-critical applications better and faster.
(EBOOK)
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Oracle Hyperion Performance Scorecard
by Oracle Corporation
December 01, 2008
- (Free Research) To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise.
(DATA SHEET)
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Don't Be Blind-Sided: How to Use Your Salesforce.com Data to Improve Sales Performance
by Birst
October 19, 2009
- (Free Research) As a sales manager, you may not have access to business analytics that may be telling a story about your team's performance. What analytics do you need in order to answer questions that may come down from upper management? In this session, you'll learn about what you need to see, report on, and summarize to manage your team's performance.
(WEBCAST)
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Reality Check: The New End-to-end Application Performance Management Imperative Virtual Seminar
by Compuware Corporation
October 15, 2009
- (Free Research) What Application Performance Management tactics and best practices can you apply to ensure a good end-user experience? What process and strategy can you institute to enable your IT organization to align with the business? What can you do to prepare for the additional complexities that virtualization, cloud and SOA can bring to your environment?
(VIRTUAL TRADE SHOW)
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Platform HPC Workgroup Manager: Simplified Management of High-Performance Computing Clusters
by Platform Computing Corporation
September 01, 2009
- (Free Research) This paper provides an overview of Platform HPC Workgroup Manager (HPC-WM). HPC-WM dramatically simplifies both the installation and ongoing management of Linux clusters, making them accessible to even the smallest organizations.
(WHITE PAPER)
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Presentation Transcript: Achieving Breakthrough Performance in Analytics and Reporting
by Sybase, Inc.
October 26, 2009
- (Free Research) This transcript of the Sybase webcast, "Achieving Breakthrough Performance in Analytics and Reporting" explains why Sybase IQ is the #1 column-based analytics server for business analytics and reporting. Read on to learn how Sybase IQ can relieve the pressure on your transaction systems without creating extra workloads or breaking the bank.
(PRESENTATION TRANSCRIPT)
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Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success
by Infor CRM
October 23, 2009
- (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.
(WEBCAST)
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Performance First: Performance-based Network Management Keeps Organizations Functioning at Optimum Levels
by NetQoS, Inc.
October 22, 2009
- (Free Research) In this whitepaper, you will learn about the current shift in focus from network availability to application performance and how a new management model, what NetQoS calls Performance First™, will empower you to advance to the next level in managing your network for application performance.
(WHITE PAPER)
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Presentation Transcript: How to Economically Boost System and Application Performance with NAND Flash
by Sun Microsystems, Inc.
March 04, 2009
- (Free Research) Read this prsentation transcript and learn how to optimize your storage infrastructure using the latest NAND technologies, HDD and DRAM.
(PRESENTATION TRANSCRIPT)
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