Bpo Companies In Malaysia - Outsourcing Guide Results for Bpo Companies In Malaysia
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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
by Micro Focus, Ltd
October 27, 2009
- (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
(CASE STUDY)
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Five Steps to Secure Internet Single Sign-On (SSO)
by Ping Identity Corporation
June 05, 2009
- (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.
(WHITE PAPER)
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Secure Internet Single Sign-On (SSO) 101
by Ping Identity Corporation
June 08, 2009
- (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.
(WHITE PAPER)
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Operational Responsiveness: Case Studies of Business Making Progress
by Progress Software
August 24, 2009
- (Free Research) Read these case studies to learn how Progress Software made it not only possible but also made it easy to improve operational responsiveness for several leading companies that operate in many varying industries. Learn the benefits these organizations accrued from Progress Software and learn what benefits your company can experience.
(CASE STUDY)
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How to Protect Data Against Theft and Ensure That it Remains Confidential - No Matter Where it is Stored
by Sophos Inc.
September 01, 2009
- (Free Research) This white paper introduces SafeGuard Enterprise 5.40, an innovative solution from Sophos that fulfills all the requirements a company could have for protecting confidential data on mobile PCs and data media.
(WHITE PAPER)
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Victaulic Speeds Backup and Restores, Cuts Capacity with SEPATON VTL and Data Deduplication
by SEPATON
May 19, 2009
- (Free Research) Facing exponential data growth and lengthening backup times, Victaulic Company's tape backup systems could no longer provide the performance or capacity they needed for efficient data protection. For a cost comparable to tape, Victaulic Company implemented a SEPATON S2100-ES2 virtual tape library (VTL) with DeltaStor data deduplication software.
(CASE STUDY)
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Case Study: Shift to Blades Speeds Up and Simplifies IT
by Dell India
February 19, 2009
- (Free Research) Read this paper to learn how Precision Automation and Robotics India Ltd reduced server footprint by 50 percent and energy costs by 30 percent by implementing an infrastructure based Dell™ PowerEdge™ blades running virtualization and Dell/EMC SAN array.
(CASE STUDY)
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Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services
by Infoblox
March 02, 2009
- (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER)
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The Six Hidden Costs of Reverse Logistics
by TAKE Supply Chain
November 16, 2009
- (Free Research) For many companies reverse logistics is the last frontier of waste in today's supply chain. To help identify where poorly managed returns may be affecting your bottom line, this paper takes a look at the six hidden costs of reverse logistics.
(WHITE PAPER)
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Ingersoll Rand Increases Business Agility with Microsoft Online Services
by Microsoft
May 01, 2009
- (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.
(CASE STUDY)
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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution
by Microsoft
January 01, 2008
- (Free Research) Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
(CASE STUDY)
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Selling to the C-Level: How to Convince Company Leaders to Buy
by ZoomInfo
November 09, 2009
- (Free Research) This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
(WHITE PAPER)
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File Storage Usage for a Mid-sized Technology Company
by F5 Networks UK
October 01, 2008
- (Free Research) "Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management.
(WHITE PAPER)
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Process Manufacturing Companies Going Global: GTM Challenges and Solutions
by SAP America Inc
July 01, 2009
- (Free Research) This paper focuses on Global Trade Management (GTM) trends in chemical and pharmaceutical manufacturing companies, with an emphasis on the challenges and solutions for Global Trade Compliance (GTC).
(ANALYST REPORT)
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A Guide to the Value of Reliable Data in Insurance
by DataFlux Corporation
November 02, 2009
- (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
(WHITE PAPER)
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
by Microsoft
July 25, 2008
- (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
(CASE STUDY)
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"
by Microsoft
March 01, 2007
- (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
(WHITE PAPER)
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How IT Can Help Companies Make Better, Faster Decisions
by SAP AG
October 30, 2009
- (Free Research) IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.
(WHITE PAPER)
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How to expand enterprise reporting and capitalize on the benefits of BI
by Sybase, Inc.
October 27, 2009
- (Free Research) Is your organization making the most of BI and reporting projects? Find out how to improve your enterprise reporting with best practices advice and tips from BI expert Kimberly Nevala of Baseline Consulting.
(PODCAST)
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Business Network Transformation: Product and Service Leadership
by SAP America Inc
October 21, 2009
- (Free Research) For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.
(WHITE PAPER)
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Best Practices for Managing Data Center Costs via Application and Server Consolidation
by Sun Microsystems, Inc. and Intel Corporation
September 17, 2009
- (Free Research) This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control.
(WHITE PAPER)
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Reassessing Server Costs for Mid-Size Companies
by Sun Microsystems, Inc. and Intel Corporation
September 17, 2009
- (Free Research) This paper argues that while the current economic climate might suggest delaying data center upgrades, the opposite will save you money. Learn how upgrading to Sun Fire servers can put more on your bottom line.
(WHITE PAPER)
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Six Mistakes Companies are Making Today and How You Can Avoid Them
by SAP America Inc
September 28, 2009
- (Free Research) This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization.
(WHITE PAPER)
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Credit Card Company Improves Risk Management to Boost Bottom Line using Predictive Analytics
by SPSS Inc. Worldwide Headquarters
May 04, 2009
- (Free Research) A successful credit card company must be able to accurately assess its credit risk at any given time. Having an up-to-date picture of which clients may default on payments is critical to this process, not only amongst new applicants, but existing customers too.
(CASE STUDY)
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File System Inventory Summary Report: File Storage Usage for a Mid-sized Technology Company
by F5 Networks, Inc.
October 01, 2008
- (Free Research) "Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management
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