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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
by Micro Focus, Ltd
October 27, 2009
- (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
(CASE STUDY)
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Secure Internet Single Sign-On (SSO) 101
by Ping Identity Corporation
June 08, 2009
- (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.
(WHITE PAPER)
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Five Steps to Secure Internet Single Sign-On (SSO)
by Ping Identity Corporation
June 05, 2009
- (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.
(WHITE PAPER)
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Maximizing the Value of Economic Stimulus Funds
by SAP America Inc
June 05, 2009
- (Free Research) The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources..
(WHITE PAPER)
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Achieving Federal Desktop Core Configuration Compliance with Lumension Solutions
by Lumension
May 28, 2009
- (Free Research) The Federal Desktop Core Configuration (FDCC) is an OMB mandated security configuration set applicable within United States Federal Government agencies. Learn how you can address each of the FDCC requirements with Lumension Vulnerability Management.
(WHITE PAPER)
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How to Address the Federal Government’s Records Management Challenges
by IBM
March 14, 2009
- (Free Research) This report documents the systemic failure of the U.S. federal government to understand the nature of electronic record keeping. There is a way forward, but first we must change attitudes and perceptions. Read on to learn more about overcoming records management challenges.
(ANALYST REPORT)
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Seven Practical Steps for Federal Cyber Security and FISMA Compliance
by Tripwire, Inc.
April 27, 2009
- (Free Research) This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy.
(WHITE PAPER)
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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
by Microsoft
April 14, 2008
- (Free Research) The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.
(CASE STUDY)
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Cutting Costs with Greener IT
by Wipro Technologies
October 01, 2009
- (Free Research) The tools for assessing enterprise-level green practices have evolved from do-it yourself Excel spreadsheets to elaborate carbon accounting software suites available on a subscription basis. By first determining a baseline, organizations can set clear goals for adopting greener IT practices.
(WHITE PAPER)
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VUE Software: Insurance Commission & Incentive Compensation Management
by CSSI
VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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Operational Responsiveness: Case Studies of Business Making Progress
by Progress Software
August 24, 2009
- (Free Research) Read these case studies to learn how Progress Software made it not only possible but also made it easy to improve operational responsiveness for several leading companies that operate in many varying industries. Learn the benefits these organizations accrued from Progress Software and learn what benefits your company can experience.
(CASE STUDY)
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Standardizing on McAfee for Complete Endpoint Protection Saves the State of New York Millions of Dollars While Increasing Security
by McAfee, Inc.
August 26, 2009
- (Free Research) Read how the State of New York saved millions of dollars, reduced management time, and improved compliance by standardizing with McAfee for complete system protection.
(CASE STUDY)
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Podcast: Insider Threats - an Interview with the Former Deputy Director of the National Security Agency - NSA
by Imperva
November 12, 2009
- (Free Research) Bill Crowell, former Deputy Director of the NSA, is interviewed in this podcast. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection –- especially around mission-critical applications and databases.
(PODCAST)
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Integrated Infrastructure and Performance Management for Virtualized Environments
by CA
April 01, 2009
- (Free Research) Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments.
(WHITE PAPER)
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Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity
by CSSI
December 2008
- (Free Research) Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
(WHITE PAPER)
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BPM SOA and Web 2.0: Business Transformation or Train Wreck?
by Oracle Corporation
August 2008
- (Free Research) The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models.
(WHITE PAPER)
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Automating Stimulus Fund Reporting How New Technologies Simplify Federal Reporting
by SAP BusinessObjects
November 2009
- (Free Research) This paper explores the reporting challenges faced by organizations and examines the many benefits of automated U.S. American Recovery and Reinvestment Act (ARRA) reporting systems.
(WHITE PAPER)
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The Tangible Value of Virtualization
by Dell and VMware
May 2009
- (Free Research) Read this article to learn how Dell has developed adaptive power management and worked with VMware to develop ways to autonomically and proactively power-down underutilized systems during off-peak times.
(WHITE PAPER)
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Information Connect: Program Management in the Public Interest - Primavera Enterprise Project Portfolio Management Solutions
by Oracle Corporation
October 2009
- (Free Research) Oracle's Primavera enterprise project portfolio management solutions help organizations effectively and efficiently invest their funds for the good of the public.
(WHITE PAPER)
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Getting Started With E-mail Archiving for Exchange
by Sherpa Software
May 2008
- (Free Research) This document discusses the reasons e-mail archiving is necessary, the benefits of archiving messages, the different options available for archiving, and how administrators can determine which option is best for a given company.
(WHITE PAPER)
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HEALTHsuite® - Claims Processing Software
by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
(ASP & SOFTWARE PRODUCT)
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Innovative Marketing Strategies for Individual and Personal Lines Insurers
by Infor CRM
July 2009
- (Free Research) In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
(WHITE PAPER)
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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract
by AT&T Corp
October 2009
- (Free Research) In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.
(EGUIDE)
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For Everything You Need and Expect in a Health Claims Management System...GET THE FACTS
by Ebix Health, Inc.
April 2008
- (Free Research) FACTS® gives you the most comprehensive line of fully automated and integrated, advanced technologies for expert management of your business.
(ARTICLE)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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