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Ops Center in Action Product Tour
by Sun Ops Center
October 26, 2009
- (Free Research) View this screencast to learn about a new management approach for virtual and physical systems that helps reduce data center complexity. Discover how this tool combines provisioning, patching, managing and monitoring through a single console to enable IT pros to gain control over system sprawl and provide more flexible infrastructures.
(VIDEO)
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Achieving Service Excellence Across The Enterprise
by Numara Software
February 01, 2009
- (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
(WHITE PAPER)
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North Shore Medical Center Provides Better Support with AMD Processor-based Solutions
by HP, Vmware and AMD
July 01, 2008
- (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.
(CASE STUDY)
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Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists
by SearchWinIT
January 19, 2009
- (Free Research) Learn how to integrate change management into a document library using SharePoint's own framework.
(EZINE)
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SMART, Modular, Cost-Effective Steps to Workload Automation
by BMC Software, Inc
April 17, 2009
- (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.
(WHITE PAPER)
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Best Practices in Reconciliation: A Practical Guide for Asset Managers
by Advent Software, Inc
July 2008
- (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
(WHITE PAPER)
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Practical and Flexible IT Service Management for the Real World
by Numara Software
January 2009
- (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
(WEBCAST)
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Gartner's Magic Quadrant for IT Event Correlation and Analysis
by BMC Software, Inc
November 2009
- (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
(ANALYST BRIEF)
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Sun Storage 7000 Unified Storage Systems: The Core of an Accelerated MCAE Workflow
by Sun Microsystems, Inc.
December 2008
- (Free Research) Sun Storage 7000 Unified Storage Systems accelerate MCAE workflow by speeding data to processors and then providing shared data access to all.
(ARTICLE)
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The Friendly Face of IT: User-friendly IT Management
by Numara Software
January 2009
- (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
(WEBCAST)
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FACTS® WDS™
by Ebix Health, Inc.
January 2001
- (Free Research) FACTS® WDS™ (Work Distribution System) module is an electronic claim workflow management system for your adjusters.
(ARTICLE)
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A Sneak Peak at Toad® for Oracle v10
by Quest Software
August 2009
- (Free Research) In this technical brief, you'll learn about the powerful new features and enhancements that help you work smarter and faster – regardless of your role.
(TECHNICAL ARTICLE)
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Presentation Transcript: Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System
by ReadSoft
November 2009
- (Free Research) In this transcript food pioneer Rich Products shares the strategies that streamlined their payable processes, consolidated AP processing from 19 locations to one and saved them six figures in discounts.
(PRESENTATION TRANSCRIPT)
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Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow
by Esker Inc.
July 2009
- (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.
(CASE STUDY)
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Leading Bank Chooses DataFlux to Create More Accurate, Complete Risk Reports
by DataFlux Corporation
January 2009
- (Free Research) Read how one of the largest banks in the southeast chose DataFlux dfPower® Studio to review and compare multiple data sources simultaneously through data quality and data integration workflows.
(CASE STUDY)
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HEALTHsuite® - Claims Processing Software
by RAM Technologies, Inc.
HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.
(ASP & SOFTWARE PRODUCT)
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VI Service Desk Version 4.0.1 - Free 30 Day Trial!
by Velocity Integrations Software, Inc.
September 2009
- (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
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Best Practices for SAP Upgrades & Migrations with HP and Novell
by Hewlett-Packard Company
October 2009
- (Free Research) Join experts from HP and Novell in this webcast as they discuss how to empower your SAP solutions, deliver the right information to the right people at the right time, and execute upgrades and migrations successfully.
(WEBCAST)
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Six Secrets to 24x7 Exchange Availability
by Marathon Technologies
September 2009
- (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
(WHITE PAPER)
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Webcast and Solution Demo - Staying ahead of Threats with Lumension Security Vulnerability Management Solution
by Lumension
January 2009
- (Free Research) Learn how the Lumension Security Vulnerability Management Solution helps organizations effectively minimize security risks through the proactive discovery of IT assets and automated remediation of software and configuration vulnerabilities.
(WEBCAST)
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Improving Sales Productivity: An Opportunity for Sales and IT Leadership
by Microsoft
April 2008
- (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
(WHITE PAPER)
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Privileged Access Lifecycle Management: How PALM Enables Security, Compliance, and Efficiency for Enterprise IT
by BeyondTrust Corporation
October 2009
- (Free Research) In this paper, IDC analysts examine the role of identity and access management (IAM) solutions and looks at the role privileged access lifecycle management (PALM) can play in helping heterogeneous organizations refine their strategies regarding privileged access management controls, cross-platform monitoring, and automated workflow capabilities.
(ANALYST REPORT)
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Geisinger Health System Selects Kofax Intelligent Capture & Exchange to Automate Medical Records Processing
by Kofax, Inc.
August 2009
- (Free Research) This case study will take a look at how Geisinger Health System worked with Kofax Intelligent Capture and Exchange to manage a rapidly growing amount of data at multiple locations. By upgrading to Kofax Capture 5, Geisinger Health System was able to scan high resolution copies of patient records into the workflow and access them at any location.
(CASE STUDY)
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Data Center Facilities IT Handbook, Ch 4 - Data Center Design and Build Out
by Dell, Inc. and Intel
August 2009
- (Free Research) A successful data center construction or renovation project requires managers to carefully follow each phase of the process - design, construction, review and acceptance. Read this eBook Chapter to learn more.
(EBOOK)
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BPMN Basics, Organizing Your Business Processes
by IBM
November 2009
- (Free Research) Business Process Modeling Notation (BPMN) is a newer language but has been the focus of much attention from business and IT. As business processes grow more complex, BPMN provides a structured way to organize them. But it is important to know the basics before selecting a BPMN solution.
(VIDEO)
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