What happened to my transaction? Business transaction management and IT responsiveness by Hewlett-Packard Company - A Vendor White Paper - Outsourcing Guide
Computerworld Outsourcing Guide
   
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Published on: March 01, 2009
Type of content: WHITE PAPER
Format: Unknown
Length: 8 pages
Price: FREE
Overview:
HP Business Transaction Management helps you gain keen visibility into your end-to-end transaction processes. It enables you to establish a foundation for business transaction impact analysis and provide timely service level metrics that emphasize the positive delivery of business process outcomes.


With this solution, your organization can:


  • Correlate application events into transactions automatically

  • Achieve end-to-end visibility while tracking business transactions across each processing step

  • Enable modelling of expected process flow and key business process metrics for each process step

  • Track and escalate against business level KPIs and service objectives for business flow rates, timings and backlogs
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