ITIL for the Real World by Numara Software - A Webinar - Outsourcing Guide
Computerworld Outsourcing Guide
   
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Published on: January 06, 2009
Type of content: WEBCAST
Format: Unknown
Price: FREE
Overview:
Whether you are just beginning to formalize your IT processes or you are fully embracing ITIL® v3 to align IT with your business, Numara® FootPrints® offers unmatched flexibility and painless implementation. This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers. Attend this webinar to learn about:



  • How ITIL v3 applies to your support organization in practical ways that you can apply in the "real world"

  • How Numara FootPrints 9 can help you automate the processes that will benefit you the most right now and in the future - without the overhead and cost of other solutions

  • Key processes like Service Catalog & Request Fulfillment, Asset & Configuration Management, Change Management, Incident and Problem Management, Knowledge Management, and many more

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