Bpo Service Quality Plan - Outsourcing Guide Results for Bpo Service Quality Plan (Page 3)
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Solutions Provider Improves Productivity with Flexible Implementation Methodology
by Microsoft
June 29, 2007
- (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
(CASE STUDY)
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Configuration Management: Creating a functional CMDB is achievable in your lifetime
by Numara Software
February 19, 2009
- (Free Research) In this webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara FootPrints Configuration Management takes the pain and time out of creating and maintaining a functional CMDB.
(WEBCAST)
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Change Management: Reduce the Chaos by Taking Control
by Numara Software
February 19, 2009
- (Free Research) This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business.
(WEBCAST)
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Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc.
by BMC Software, Inc
October 29, 2009
- (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
(VIRTUAL SEMINAR)
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Oracle Data Guard with Oracle Database 11g Release 2
by Oracle Corporation
September 25, 2009
- (Free Research) Read this white paper to learn about a unique data protection and recovery solution that provides the management, monitoring, and automation software to create synchronized standby databases that protect data from failures and other disasters.
(WHITE PAPER)
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IBM Cognos Online Conference for Retailers and Manufactures
by IBM
October 21, 2009
- (Free Research) This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products.
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Application Server Quality: Review Your Assumptions
by JBoss, a Division of Red Hat
April 25, 2008
- (Free Research) Application development professionals have better platform options to choose from than they might think. In this Forrester Research report, you'll learn about factors you should consider as application platforms evolve, four criteria that application development professionals should examine when selecting application server products, and more...
(ANALYST REPORT)
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Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking
by DataFlux Corporation
December 2008
- (Free Research) This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.
(WHITE PAPER)
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Embarcadero Rapid SQL - SQL IDE Tool, 14 Day Trial!
by Embarcadero Technologies, Inc.
September 2009
- (Free Research) IT needs tools that help their database and application developers produce high quality SQL code faster. To meet the demands of the business they need to accelerate application devlopment cycles and improve team collaboration and resource sharing.
(TRIAL SOFTWARE)
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Populating a Data Quality Scorecard with Relevant Metrics
by DataFlux Corporation
June 2008
- (Free Research) Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..
(WHITE PAPER)
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Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times - Podcast
by SAP America Inc
July 2009
- (Free Research) This podcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient.
(PODCAST)
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Beijing 2008 delivered - Ready for the next stops!
by Atos Origin
November 2009
- (Free Research) Watch this video to learn some of the steps Atos Origin took to make sure the Beijing 2208 Olympic Games were successful and learn some of the steps they are taking for future Olympic Games, including Vancouver 2010 and London 2012.
(VIDEO)
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Optimize Business and IT With New Generation Application Lifecycle Management
by SAP Community Network
September 2009
- (Free Research) This webcast provides a complete overview of application lifecycle management (ALM) and discusses how SAP's integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO.
(WEBCAST)
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Presentation Transcript: Optimize Business and IT with New Generation Application Lifecycle
by SAP Community Network
October 2009
- (Free Research) This transcript provides a complete overview of application lifecycle management (ALM) and discusses how SAP's integrated and open approach to ALM can accelerate innovation, ensure business continuity, reduce risk and lower TCO.
(PRESENTATION TRANSCRIPT)
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Managing the Cost and Complexity of Compliance through Governance
by McAfee, Inc.
October 2009
- (Free Research) Read this presentation transcript for a discussion on risk management, corporate governance, regulatory compliance, and information quality presented by speaker Laurence Anker.
(PRESENTATION TRANSCRIPT)
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Why an Enterprise Project Portfolio Management (EPPM) system is essential
by Oracle Corporation
March 2009
- (Free Research) If stimulus plans around the world are effective, we will see a boon in industrial manufacturing jobs and production. This paper stresses the importance of an Enterprise Project Portfolio Management (EPPM) system.
(WHITE PAPER)
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Accelerated Process Development and Execution in Large IP Service and Network Migration Programs
by Alcatel-Lucent
March 2009
- (Free Research) The lessons from this whitepaper are applicable to a wide array of IP transformation programs and technically complex change management projects.
(WHITE PAPER)
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Achieving Reliability in Financial Reporting
by Oracle Corporation
December 2008
- (Free Research) Read this white paper to learn more about how Oracle’s financial governance solution can focus resources on high-risk areas, improve the quality and efficiency of the financial reporting process, and strengthen operational controls.
(WHITE PAPER)
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Data Quality: A Survival Guide For Marketing
by SAP AG
June 2009
- (Free Research) Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.
(WHITE PAPER)
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High Technology Manufacturers Journey to Best in Class Performance
by SAP AG
January 2009
- (Free Research) This report highlights the process, organization, knowledge management, performance and technology characteristics of High Tech manufacturers that enable their elevated performance.
(WHITE PAPER)
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Developing A Universal Approach To Cleansing Customer And Product Data
by SAP AG
June 2009
- (Free Research) Data quality has always been an important issue for companies, and this is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
(WHITE PAPER)
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Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times
by SAP America Inc
July 2009
- (Free Research) This webcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient.
(WEBCAST)
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Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
by SAP
September 2009
- (Free Research) Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.
(WHITE PAPER)
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Business Network Transformation: Product and Service Leadership
by SAP America Inc
October 2009
- (Free Research) For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.
(WHITE PAPER)
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SAP Data Migration Using Business Objects Information Management Software
by SAP AG
June 2009
- (Free Research) This paper is about using information management software from Business Objects, an SAP company, for SAP data migration projects, either for upgrades from one version of SAP to a newer one, or from other environments to SAP.
(WHITE PAPER)
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