Bpo Service Quality Plan - Outsourcing Guide Results for Bpo Service Quality Plan (Page 20)
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2009 Annual Study: U.S. Enterprise Encryption Trends
by PGP Corporation
September 17, 2009
- (Free Research) Check out this study, which analyzes survey results from 997 U.S. business and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.
(ANALYST REPORT)
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ITIL Version 3 - What the Changes Could Mean to You
by Global Knowledge
December 2008
- (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
(WHITE PAPER)
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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps
by Global Knowledge
January 2006
- (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
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How to Use the Six Laws of Persuasion during a Negotiation
by Global Knowledge
October 2006
- (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
(WHITE PAPER)
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Business Service Efficiency: The Key to Green IT and Profitability
by BMC Software, Inc
June 2009
- (Free Research) Data center energy costs continue to take up a significant portion of IT budgets, and it seems that there is no end in sight. This paper addresses, in a unified and systemic way, many of the power consumption issues that IT has been grappling with in piecemeal fashion.
(WHITE PAPER)
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The Wolf Organization: Building Materials Supplier Selects AventX to Fax from SAP
by STR Software
May 2009
- (Free Research) Prior to The Wolf Organization's move of SAP to production in 2000, the company spent significant time and resources on manually faxing and mailing approximately 5,000 invoices per week. They chose AventX Connector for SAP ERP for automating the fax delivery of purchase orders, invoices, and acknowledgements. Read more about their experiences.
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American Tire Distributors Successfully Faxes XMLP Documents via AventX
by STR Software
May 2009
- (Free Research) Read the sterling results ATD replaced their homegrown solution with the industry's gold standard ERP solution, Oracle's E- Business Suite, operating on the HP Unix Hardware.
(CASE STUDY)
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Advent Portfolio Exchange Demo
by Advent Software, Inc
July 2008
- (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
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Business Problems Solved: With Better Business Intelligence
by Board International
September 2009
- (Free Research) This document presents a series of business challenges, why organizations faced them, and how these problems were solved through the use of Business Intelligence best practices.
(WHITE PAPER)
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A Platform Approach To Manufacturing Operations Management
by Apriso Corporation
March 2009
- (Free Research) From a manufacturing executive's perspective, focusing on an open and flexible Manufacturing Operations Management platform creates a competitive weapon. This research provides a roadmap for creating such a platform in a cost effective way that still delivers benefits, such as higher levels of profitability.
(WHITE PAPER)
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6 Steps to Improving Manufacturing Performance:
by Apriso Corporation
April 2009
- (Free Research) This executive brief presents the six "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions in the manufacturing industry.
(WHITE PAPER)
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CIO Decisions Ezine: Vol. 8 - The Portfolio Approach
by CIO Decisions
September 2009
- (Free Research) Is your present mix of short and long-term projects putting you on a path to success? Read CIO Decisions Ezine on The Portfolio Approach and gain insight into successful PPM and IT project governance strategies. Access this CIO Decisions Ezine and subscribe instantly.
(EZINE)
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Email Archiving: Planning, Policies and Product Selection - Chapter 3
by SearchExchange
September 2009
- (Free Research) It's critical to identify the key features when selecting an email-archiving system for risk reduction. The most important part of the process is defining the company's email-retention goals and policies. This chapter will discuss several tips for choosing the proper email-archiving product features for your organization.
(EBOOK)
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Reinforce Business Objectives and Achieve ROI with Internet Identity Security
by Ping Identity Corporation
June 2009
- (Free Research) Read this white paper to learn how after deploying PingFederate or PingConnect your organization will yield a high return on investment and run more efficiently and will have distinct competitive advantage over companies that do not leverage Internet Identity Security Software.
(WHITE PAPER)
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How Manufacturers Can Use Project ERP to Weather Tough Times
by IFS
May 2009
- (Free Research) This paper discusses how an organization can Survive poor economic conditions with strategic thinking and use of Project ERP by managing a downturn like a variance in a project.
(WHITE PAPER)
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How to Assure ERP Success: Taking Ownership
by IFS
January 2009
- (Free Research) CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.
(WHITE PAPER)
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Desktop Authority Image Center Version 3.0
by ScriptLogic Corporation
April 2009
- (Free Research) How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help.
(TRIAL SOFTWARE)
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Sun HPC Virtual Tradeshow
by Sun Microsystems, Inc.
September 2009
- (Free Research) Performance Computing (HPC) is business ready. HPC can give your organization a competitive advantage through shorter development cycles, better decision making and lower costs. Download this webcast to discuss new technologies, accomplishments, and collaborations in HPC, networking, storage, software, and data management.
(VIRTUAL TRADE SHOW)
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CRM Strategy Guide: Leveraging your customers
by Sun Microsystems, Inc.
September 2009
- (Free Research) Learn how innovative companies are turning CRM challenges into an opportunity for business advantage and cost reduction.
(INFORMATION CENTER)
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Migrating Millions to IP: A Mission Impossible? Not with a Migration Control Center
by Alcatel-Lucent
January 2007
- (Free Research) This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization.
(WHITE PAPER)
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Proactive WAN planning: Meeting demands today, future-proofing for tomorrow
by Blue Coat
September 2009
- (Free Research) Join Tim Scannell, editor of SearchEnterpriseWAN.com, and Bojan Simic, expert in application performance management, WAN optimization, network management, and application delivery, as they discuss how to effectively manage and balance WAN performance with security safeguards on local and wide area networks.
(PODCAST)
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Using SLAs to Gain a Competitive Advantage
by Blue Coat
December 2008
- (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.
(ANALYST REPORT)
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Fixing the Pain in Fax and Mail Automation: Discover the Hard Return in Automating these Time-Intensive Tasks
by Esker Inc.
December 2008
- (Free Research) This white paper describes in depth the advantages of mail automation in a business world that still relies on paper-based transmissions such as faxing and mail distribution.
(WHITE PAPER)
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Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow
by Esker Inc.
July 2009
- (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.
(CASE STUDY)
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