Bpo Quality Parameters - Outsourcing Guide Results for Bpo Quality Parameters (Page 5)
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Five Steps to Gaining Control and Managing Complexity in the Data Center through Service Automation
by BMC Software, Inc
June 15, 2009
- (Free Research) Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach.
(WHITE PAPER)
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Bloor Research - Data Discovery Spotlight
by Talend
February 28, 2009
- (Free Research) In this Spotlight Report, Research Director Philip Howard explains why data discovery is of fundamental importance to data integration, data quality, and many other projects ranging from business intelligence through master data management to data governance and data archival. Read on to learn more about the importance of data discovery.
(ANALYST REPORT)
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Practical Open Source Data Integration Case Studies & Implementation Examples
by Talend
February 10, 2009
- (Free Research) This document presents a few selected case studies, illustrating real-life implementations of open source data integration and its associated benefits.
(WHITE PAPER)
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Managing Third-Party Compliance
by Embarcadero Technologies, Inc.
September 11, 2009
- (Free Research) In this podcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to meet changing information compliance regulations. Gain insight into various modeling options to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.
(PODCAST)
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How Outsourcing Drives Business Process Improvements
by CompuCom Systems, Inc.
June 01, 2009
- (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
(WHITE PAPER)
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Managing the WAN to Optimize Business
by Blue Coat
July 01, 2007
- (Free Research) Bandwidth management is a common technique employed by IT organizations to improve quality of service over the WAN by assigning guaranteed levels of bandwidth and prioritizing traffic to improve application performance. To be effective, bandwidth management must be perfectly aligned with business policies and priorities. Read on to learn more.
(WHITE PAPER)
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Enterprise, Back-Office Applications Propel our Business: An order management system, payroll and customer call center that connects your organization with customers and employees
by IBM
October 01, 2009
- (Free Research) With Oracle Applications Extension for Rational Performance you no longer have to jeopardize your business engine during an upgrade. You’ll eliminate risk, increase testing productivity, speedy delivery, and ensure the quality and scalability of your business systems.
(WHITE PAPER)
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The MidMarket CIO's Guide to Successful ITIL Implementation
by SkillSoft Corporation
September 15, 2009
- (Free Research) Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
(E-LEARNING TUTORIAL)
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Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns
by Five9
September 10, 2009
- (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.
(CASE STUDY)
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Managed VoIP: More Cost Effective Than You Think
by Orange Business Services
July 21, 2009
- (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.
(WHITE PAPER)
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Pragmatic BPM and SOA Virtual Seminar
by SearchSOA.com
December 08, 2009
- (Free Research) This free, one-day virtual seminar provides insight into useful business process management (BPM) design patterns and how to effectively link the business and modern software services. Attend to hear our experts explore the truths and myths of BPM and service-oriented architecture (SOA) as well as agile approaches to BPM and SOA.
(VIRTUAL SEMINAR)
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Leveraging Your Most Valued Asset: Knowledge
by Vivisimo, Inc.
December 15, 2009
- (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
(WEBCAST)
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Managing Risk through Financial Processes: Embedding Governance, Risk and Compliance
by SAP AG
November 01, 2008
- (Free Research) To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency..
(ANALYST REPORT)
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Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
by SAP
September 28, 2009
- (Free Research) Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.
(WHITE PAPER)
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Infor - ERP LX
by Infor
September 2008
- (Free Research) Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.
(DEMO)
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Dealing with Chaos: 4 Steps to Manufacturing Success
by Infor
September 2008
- (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes.
(WHITE PAPER)
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Simplifying Log Collection, Storage and Analysis
by ArcSight, Inc.
September 2009
- (Free Research) ArcSight Logger is a turnkey appliance for collection, efficient storage, and high-performance search and reporting of all enterprise log data. Read this paper to learn more details.
(PRODUCT OVERVIEW)
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EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap
by CA
October 2009
- (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
(WHITE PAPER)
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Integrated Infrastructure and Performance Management for Virtualized Environments
by CA
April 2009
- (Free Research) Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments.
(WHITE PAPER)
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Reducing Costs from Supplier Part Nonconformance Through Collaboration
by TAKE Supply Chain
November 2009
- (Free Research) This webcast discusses a new method for dealing with part nonconformance. Additionally, this webcast will present a demonstration of software that will was created to deal with part nonconformance that can reduce costs and save time for any organization.
(WEBCAST)
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A Shortcut Guide to Virtualization and Service Automation
by Hewlett-Packard Company
October 2008
- (Free Research) This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. It helps demystify virtualization and helps you determine if virtualization is right for your environment.
(WHITE PAPER)
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The Forrester Wave: Requirements Management, Q2 2008
by Hewlett-Packard Company
March 2009
- (Free Research) In Forrester's 79-criteria evaluation of requirements management tools vendors, five standalone requirements management tools and four application life-cycle management (ALM) solutions that include requirements management capabilities went head-to-head. Read this research paper to see how each one fared.
(ANALYST REPORT)
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Presentation Transcript: The Other Green - Storage Efficiency and Optimization
by Symantec Corporation
September 2009
- (Free Research) This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!
(PRESENTATION TRANSCRIPT)
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eBook: Best Practices for Implementing BI in ERP Centric Environments
by IBM
November 2009
- (Free Research) Read this e-book, which is specifically written to address the unique challenges of IT and BI professionals in ERP-centric environments. This set of articles offers best practices and strategic advice for organizations seeking to optimize business intelligence programs.
(EBOOK)
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The Power of Automation: The EDS Story
by Hewlett-Packard Company
September 2009
- (Free Research) It is becoming increasingly difficult for data center pros to manage their IT environments. This webcast explores best practices for automation and details the benefits you can realize from implementing the technology.
(WEBCAST)
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