Bpo Performance Appraisal - Outsourcing Guide Results for Bpo Performance Appraisal (Page 20)
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Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft
by Nimsoft, Inc.
November 04, 2009
- (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
(CASE STUDY)
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Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management
by Nimsoft, Inc.
November 04, 2009
- (Free Research) For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
(WHITE PAPER)
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E-book: Automate configuration changes and save your data center millions
by BMC Software, Inc
November 03, 2009
- (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
(EBOOK)
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Gartner's Magic Quadrant for IT Event Correlation and Analysis
by BMC Software, Inc
November 03, 2009
- (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
(ANALYST BRIEF)
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eBook: Next Generation BI Strategies
by SearchCIO.com
October 21, 2009
- (Free Research) Business intelligence is critical to many initiatives. Therefore, CIOs need to pay special attention to changes in the business. Learn more about the latest BI systems and how they can help meet the changing needs of the business.
(EBOOK)
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Migrate from a Proprietary Server Architecture? - Open Systems Provide Way to Exit Money Pit
by Dell, Inc. and Intel
May 27, 2009
- (Free Research) In this down economy, now is the time to examine the total cost of ownership (TCO) of your proprietary server infrastructure and migrate to a more cost-effective open systems platform designed for tomorrow. If this hits home for you, please read on.
(ANALYST REPORT)
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Software Testing Vol.3: This Issue of Software Testing Delves Into Mobile Application and Regression Testing
by SearchSoftwareQuality.com
July 27, 2009
- (Free Research) This ezine covers the topic of testing and retesting defects and cites the Blackberry blackouts of 2007 and 2008 as examples of issues that could have been detected by regressing testing.
(EZINE)
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Virtually Effortless Backup for VMware Environments
by FalconStor Software
March 09, 2009
- (Free Research) VMware Consolidated Backup (VCB) improves virtual server backup, but there are a number of limitations. FalconStor Software has a solution that works with VCB while overcoming these limitations. Using this solution, you can quickly and efficiently back up virtual machines and retain transactional consistency, without management complexity.
(WHITE PAPER)
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Chapter 2: Re-make or Re-model – Cloud Developer Strategies
by SearchSOA.com
October 07, 2009
- (Free Research) Read the second chapter of the Cloud Computing E-Book and learn what developers should consider before moving applications to the cloud and to what extent they will have to re-think familiar go-to languages to make apps work in the cloud.
(WHITE PAPER)
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Converting Information Into Cash For Retail
by Sterling Commerce
September 01, 2009
- (Free Research) This paper gives tips on how CIOs and LOB executives can close the gap between them when it comes to an organization’s ability to most strategically utilize technology to optimally leverage the value and power of information for the success of the organization.
(WHITE PAPER)
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The importance of IT governance in an economic recession
by Innotas
September 16, 2009
- (Free Research) Hear from Brian Barnier, Principal at ValueBridge, as he speaks on how a formal governance process will ensure a positive impact on your bottom line. Also, get answers to some of the toughest governance questions, including “how important is risk evaluation in IT governance?”
(PODCAST)
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Developing a strategy around client manageability
by Dell, Inc. and Intel
October 05, 2009
- (Free Research) Businesses today struggle to effectively manage clients due to the increase in options available. This podcast explores the top challenges of client manageability. Learn key considerations when developing a strategy around manageability.
(PODCAST)
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Developing a Strategy Around Client Manageability
by Dell, Inc. and Intel
October 05, 2009
- (Free Research) Businesses today struggle to effectively manage clients due to the increase in options available. This videocast explores the top challenges of client manageability. Learn key considerations when developing a strategy around manageability.
(VIDEO)
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Overcoming problems with RAID
by Dell, Inc. and Intel
August 27, 2009
- (Free Research) In this expert webcast, learn how to recognize and deal with common RAID issues in storage arrays.
(WEBCAST)
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vSphere: New Features and Benefits
by Global Knowledge
May 01, 2009
- (Free Research) vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure.
(WHITE PAPER)
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Tough Love: When IT Security Hurts Your Business
by Global Knowledge
May 01, 2009
- (Free Research) As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
(WHITE PAPER)
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Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements
by Global Knowledge
May 01, 2009
- (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise.
(WHITE PAPER)
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2009 IT Skills and Salary Report
by Global Knowledge
March 03, 2009
- (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.
(WHITE PAPER)
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Getting Started with LINQ to XML
by Global Knowledge
December 2008
- (Free Research) LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction.
(WHITE PAPER)
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ITIL Version 3 - What the Changes Could Mean to You
by Global Knowledge
December 2008
- (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
(WHITE PAPER)
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ITIL V3 and the PMBOK® - Distinct but Complementary
by Global Knowledge
December 2008
- (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
(WHITE PAPER)
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Seven Requirements for Balancing Control and Agility in the Virtual Environment
by BMC Software, Inc
June 2009
- (Free Research) Unparalleled agility is the promise of virtualization. But managing change, staying compliant, and preventing virtual sprawl are just a few of the challenges you could face before you reap the rewards. VMware joined us recently to co-author 7 must-read tips for striking the perfect balance in your virtual environment.
(WHITE PAPER)
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Practical Open Source Data Integration Case Studies & Implementation Examples Volume 2
by Talend
February 2009
- (Free Research) This document presents a few selected case studies, illustrating real-life implementations of open source data integration and its associated benefits.
(WHITE PAPER)
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