Bpo Performance Appraisal - Outsourcing Guide Results for Bpo Performance Appraisal
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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
by Micro Focus, Ltd
October 27, 2009
- (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
(CASE STUDY)
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Rethinking Storage for Server Virtualization Environments
by Hewlett-Packard Company
July 17, 2009
- (Free Research) Server virtualisation is an ever more important tool for reducing costs, increasing availability, and enhancing business agility.
(WEBCAST)
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Standardize Systems for Audit Readiness and Improved Stability
by Tripwire, Inc.
December 10, 2009
- (Free Research) Sitel, Inc is a global provider of business process outsourcing (BPO). They needed to establish audit readiness and compliance across multiple regulatory standards and at the same time develop multi-tier change and configuration controls. Read this brief paper to learn how Tripwire was able to help Sitel meet all their needs and more.
(CASE STUDY)
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Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives
by SAP AG
June 05, 2009
- (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
(WHITE PAPER)
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Operational BI: Getting Real Time About Performance
by SAP AG
December 28, 2007
- (Free Research) This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
(WHITE PAPER)
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Performance that Adjusts to Your Data Center Environment
by Intel Corporation
April 20, 2009
- (Free Research) Servers based on the Intel Xeon processor 5500 series provide a foundation for IT management to refresh existing or design new data centers, achieving greater performance and energy efficiency. The Intel Xeon processor 5500 series brings intelligent performance to the world's most trusted server architecture.
(IT BRIEFING)
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First the Tick, Now the Tock: Next Generation Intel Microarchitecture - Nehalem
by Intel Corporation
April 02, 2009
- (Free Research) Read this paper and get a look at how the next generation microarchitecture's dynamically scalable and design-scalable features directly contribute to power efficiency and performance.
(WHITE PAPER)
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Breakthrough Performance for HPC: The new Intel® architecture helps R Systems increase a customer’s application performance by 200 percent while using half as many nodes
by Intel
December 03, 2009
- (Free Research) R Systems worked with Intel and Dell to upgrade a 288-node HPC cluster by deploying new customized Dell servers equipped with the Intel® Xeon® processor 5500 series to help a customer increase aggregate application performance by 200 percent.
(CASE STUDY)
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Managing Performance Through the Web Application Delivery Chain - IDC
by Gomez
October 05, 2009
- (Free Research) In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications.
(WHITE PAPER)
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Five IT Trends that Reduce Cost AND Improve Web Performance
by Gomez
August 07, 2009
- (Free Research) Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance.
(WEBCAST)
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Best Practices: Protect Your Online Revenue Through Web Performance Testing
by Gomez
September 24, 2009
- (Free Research) Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today's rich and complex applications.
(WEBCAST)
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Intel® Xeon® Processor 5500 Series - An Intelligent Approach to IT Challenges
by Insight & Intel
October 06, 2009
- (Free Research) The Intel® Xeon® processor 5500 series provides a foundation for IT management to refresh existing or design new data centers to achieve greater performance while using less energy and space, and dramatically reducing operating costs.
(PRODUCT OVERVIEW)
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Reduce Cost and Improve Service Levels with Application Performance
by IBM
December 07, 2009
- (Free Research) Check out this webcast to learn how to reduce cost and improve service levels with application performance monitoring simplification.
(WEBCAST)
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Service Management: Minimizing and Avoiding Downtime
by IBM
December 07, 2009
- (Free Research) Adrian Mitu, of IBM, discusses the importance of service availability and performance. Companies need to be more effective at solving service problems-- by minimizing service downtime and reducing the number of incidents.
(WEBCAST)
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Enterprise Performance Management - Financial Excellence and Beyond
by SAP AG
February 01, 2008
- (Free Research) Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor to the CEO.
(WHITE PAPER)
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The Alignment-Focused Organization: Bridging the Gap between Strategy and Execution
by SAP AG
November 01, 2007
- (Free Research) Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.
(WHITE PAPER)
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Financial Performance Management: Optimize Financial Performance for a Competitive Edge
by SAP AG
January 23, 2009
- (Free Research) Applications for financial performance management, part of SAP® solutions for enterprise performance management, cover the full life cycle of financial management and put you in control of performance.
(ARTICLE)
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High Technology Manufacturers Journey to Best in Class Performance
by SAP AG
January 23, 2009
- (Free Research) This report highlights the process, organization, knowledge management, performance and technology characteristics of High Tech manufacturers that enable their elevated performance.
(WHITE PAPER)
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SAP for Public Sector: Solutions for State and Local Government
by SAP AG
January 01, 2005
- (Free Research) Learn how you can deliver more services with fewer tax dollars and deliver unparalleled public value, lower cost of ownership and scalability to grow affordably over time.
(WHITE PAPER)
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The Financial Close: Optimizing Performance and Driving Financial Excellence
by SAP AG
June 02, 2009
- (Free Research) The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls
(WHITE PAPER)
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Spend Analytics: A Foundation for Procurement Performance Management
by SAP America Inc
October 08, 2008
- (Free Research) Read this white paper from SAP for an interview with Kathleen Wilhide, research director of IDC’s Compliance and Business Performance Management Solutions program.
(WHITE PAPER)
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End User Performance - Building and Maintaining ROI
by SAP AG
January 01, 2006
- (Free Research) In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance.
(WHITE PAPER)
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SCALING VIRTUAL DESKTOPS ON SUN FIRE™ X4450 SERVERS: Evaluating Performance and Capacity with VMware
by Sun Microsystems, Inc. and Intel Corporation
March 01, 2009
- (Free Research) Managing desktop environments across the enterprise can be challenging for many organizations. Virtualization of desktop systems is an increasingly popular solution, but requires scalability and balanced design for successful implementation. This white paper discusses the use of Sun Fire X4450 servers as a virtual desktop infrastructure platform.
(WHITE PAPER)
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Reduce CPU Usage with 'SMART' SQL
by BMC Software, Inc
November 30, 2009
- (Free Research) This paper discusses how and why to design SQL that will reduce the number of times calls are made to DB2. We'll look at how to write SMART applications rather than writing applications that act like generic I/O modules to DB2, properly tune SMART SQL, and how to exploit SQL and application features in DB2 on z/OS version 8 and 9.
(WHITE PAPER)
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The Performance Manager: Turning Information Into Higher Business Performance
by IBM
February 14, 2008
- (Free Research) Download this white paper for an extensive summary of <i>The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance</i>, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
(WHITE PAPER)
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