Bpo Models - Outsourcing Guide Results for Bpo Models (Page 2)
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A Guide To CRM ROI
by Relavis Corporation
August 13, 2009
- (Free Research) The purpose of this paper is to provide a foundation for building, analyzing and interpreting a return on investment (ROI) model for your customer relationship management initiative.
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SaaS Realities: Business Benefits for Small and Midsized Business
by SAP
February 14, 2008
- (Free Research) This paper considers the business advantages of moving to a Software as a Service (SaaS) model for improving business operations, and to better meet the challenges of growth, competition and regulatory compliance faced by small-to-midsize businesses.
(WHITE PAPER)
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Turning Virtual Sprawl Into a Good Thing
by Hewlett-Packard Company
December 10, 2009
- (Free Research) Many organizations lack visibility into the physical and virtual infrastructure in their data center, preventing them from achieving effective infrastructure management. This webcast explores how dependency mapping addresses this issue by enabling you to track and control configurations, model and test proposed changes and execute failure analysis.
(WEBCAST)
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Key Trends in B2B Ecommerce
by Elastic Path
November 17, 2009
- (Free Research) Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving your own B2B online experience.
(WEBCAST)
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The Business Justification for Data Security
by McAfee, Inc.
January 26, 2009
- (Free Research) Read this report to learn about the business side of data security as we build a justification model to help you determine where, and how much, to invest in protecting your information assets.
(WHITE PAPER)
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Building Blocks for Enterprise Business Architecture
by Infosys Technologies Limited
September 01, 2008
- (Free Research) We evaluate the established meta-models and frameworks of enterprise business architecture, and extract the key ingredients to build an innovative meta-model.
(JOURNAL ARTICLE)
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Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
by Microsoft
July 22, 2008
- (Free Research) Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.
(CASE STUDY)
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The Economics of Embedded Development, Testing, Deployment and Support
by IBM
December 30, 2008
- (Free Research) This paper is aimed at helping senior management address its product ROI in a manner that can be directly applied to their everyday management practices. In this report, EMF presents a methodology for calculating the ROI for a development based on the direct cost of development, associative costs, extrinsic costs and a process for estimating risk.
(ANALYST REPORT)
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Enterprise Cloud Computing: Transforming IT
by Platform Computing Corporation
July 01, 2009
- (Free Research) This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software.
(WHITE PAPER)
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Voice Architectures and Deployment Models
by Global Knowledge
December 2008
- (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
(WHITE PAPER)
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Best Practices in Reconciliation: A Practical Guide for Asset Managers
by Advent Software, Inc
July 2008
- (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
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Oracle Hyperion Strategic Finance
by Oracle Corporation
December 2008
- (Free Research) Spreadsheet models for financial reporting can be cumbersome. With Oracle Hyperion Strategic Finance, your finance experts will be able to focus on testing alternative strategies, building contingency plans, and understanding the impact of those strategies and plans on your company's long-term performance.
(DATA SHEET)
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Managed VoIP: More Cost Effective Than You Think
by Orange Business Services
July 2009
- (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.
(WHITE PAPER)
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Overcoming Barriers to SaaS Message Archiving Adoption
by Smarsh
December 2009
- (Free Research) Watch this webcast to learn how to use Software as a Service tools to meet your archiving objectives. Discover the benefits of this archiving strategy, including low total cost of ownership and rapid deployment. Learn about the barriers to adoption of this method and how to reach your archiving objectives more quickly than on-premise archiving mod
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SAP NETWEAVER BPM - Industry Trend Reports
by SAP AG
January 2009
- (Free Research) Business process management provides a new management discipline, a new suite of software technologies and tools, and a new IT implementation style based on concrete links between strategy and execution. This white paper explains SAP's place in the BPM landscape and describes its new offering in that arena, NetWeaver BPM.
(WHITE PAPER)
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Podcast- Picking the Right Thin Client
by Pano Logic, Inc
November 2009
- (Free Research) This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.
(PODCAST)
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BPMN Basics, Organizing Your Business Processes
by IBM
November 2009
- (Free Research) Business Process Modeling Notation (BPMN) is a newer language but has been the focus of much attention from business and IT. As business processes grow more complex, BPMN provides a structured way to organize them. But it is important to know the basics before selecting a BPMN solution.
(VIDEO)
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Do-It-Yourself BI Done Right: The Secret Sauce is SaaS
by myDIALS Inc.
November 2009
- (Free Research) This webcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
(WEBCAST)
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The 11 Secrets of Business Rules Success
by FICO
May 2009
- (Free Research) Download this paper and learn how Blaze Advisor makes it easy to bring the power of predictive analytics to bear on decisions, integrating judgmental and regulatory business rules with analytically derived models for more precise, more effective decision making. Download and learn the secrets of developing decision management applications.
(WHITE PAPER)
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From Silicon to Cloud: Building Up to Cloud Computing
by ZT Systems
April 2009
- (Free Research) Moving user data and environments to the Internet, so that they can be accessed via any Internet connection, dramatically changes the nature of the underlying server and client platforms. Server platforms must balance performance with power management in view of cost and other requirements such as security and reliability.
(ANALYST REPORT)
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eBook: Building A Center Of Excellence
by Hewlett-Packard Company
February 2009
- (Free Research) HP's approach to application lifecycle management and the Center of Excellence model for quality, performance, SOA, and security eliminates repetitive processes and work. And it improves business results by helping leading organizations integrate knowledge, processes, and resources.
(EBOOK)
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Business Process Lifecycle Management (BPLM) Enabled SAP Implementation
by Atos Origin
November 2009
- (Free Research) In this paper a 20 year veteran in the chemical manufacturing sector provides Best Practices for BPLM enabled SAP implementations.
(WHITE PAPER)
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Help Desk vs. Service Desk: Which One is Right for You
by Numara Software
March 2009
- (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
(WHITE PAPER)
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"
by Microsoft
March 2007
- (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
(WHITE PAPER)
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Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for Oracle Grid Computing and Service Oriented Architecture (SOA)
by Hewlett Packard Company and Intel
November 2007
- (Free Research) Oracle's vision of the next-generation data center is the Oracle Grid Computing architecture, which provides the software building blocks for creating a service-oriented, shared-resource environment. Read this paper to discover more of what Oracle has to offer.
(WHITE PAPER)
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