Bpo For Life Insurance - Outsourcing Guide Results for Bpo For Life Insurance (Page 2)
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A Practical Guide to Measuring Customer Satisfaction in the Contact Center
by Interactive Intelligence
December 14, 2009
- (Free Research) In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford.
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Capture the Right Requirements and Build Great Products in Half the Time
by Jama Software
December 08, 2009
- (Free Research) Read this white paper to examine the top 3 productivity problems software development teams face. Learn how companies with a central hub of product intelligence are better able to stay connected throughout development, reduce defects and redundant research, build products faster and more efficiently, and more.
(WHITE PAPER)
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Driving Effective Software Quality to Address Application Complexity
by Hewlett-Packard Company
December 02, 2009
- (Free Research) Join Melinda Ballou as she answers how organizations can be successful and maintain high-performing business-critical software with fewer resources and strategies for successful quality adoption.
(WEBCAST)
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Financial Performance Management: Optimize Financial Performance for a Competitive Edge
by SAP AG
January 23, 2009
- (Free Research) Applications for financial performance management, part of SAP® solutions for enterprise performance management, cover the full life cycle of financial management and put you in control of performance.
(ARTICLE)
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Mainframe Storage Management: Lighten The Load & Enjoy Life
by BMC Software, Inc
November 30, 2009
- (Free Research) In depth knowledge of mainframe storage management sadly does not just pop into your head! And the supply of storage gurus is dwindling. But do not despair nor give up hope - there is a solution! Attend this informative webcast and learn how MAINVIEW SRM provides the knowledge to guide you in managing today’s explosion of data.
(WEBCAST)
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A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell
by MarketTools, Inc.
August 19, 2009
- (Free Research) This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the MarketTools CustomerSat enterprise feedback system to improve overall customer satisfaction by 210% and grow their business.
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No More Tiers: Reduce Storage Costs with an Age-in-Place Strategy
by Nexsan Technologies
November 18, 2009
- (Free Research) As mid-size enterprises find themselves strapped for time, money and management resources, they have to find ways of doing more with less. Age-in-Place is a data management strategy that means no more tiers – the easiest and most cost effective way to manage the life-cycle of your data.
(WHITE PAPER)
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How to develop the right skills to make selling UC profitable for your business
by Catalyst Telecom
November 05, 2009
- (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
(EGUIDE)
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Practical Open Source Data Integration Case Studies & Implementation Examples Volume 2
by Talend
February 11, 2009
- (Free Research) This document presents a few selected case studies, illustrating real-life implementations of open source data integration and its associated benefits.
(WHITE PAPER)
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Practical Open Source Data Integration Case Studies & Implementation Examples
by Talend
February 10, 2009
- (Free Research) This document presents a few selected case studies, illustrating real-life implementations of open source data integration and its associated benefits.
(WHITE PAPER)
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eBook - Energy Efficient IT: The 21st Century Brings a Shift in Data Center Efficiency
by APC
December 03, 2009
- (Free Research) This APC eBook will discuss power consumption trends in the data center, why energy efficiency matters, how to reduce your power footprint, and benchmark metrics that will help you measure your progress.
(EBOOK)
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Presentation Transcript: Understanding and Managing VM Sprawl
by Veeam Software
December 09, 2009
- (Free Research) In this transcript of the "Understanding and Managing VM Sprawl" webcast, you'll find out how to mitigate the risks and root causes associated with VM Sprawl - the rapid proliferation of virtual machines without sufficient IT oversight. Also learn best practices for managing the entire virtual machine lifecycle.
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Giving Trade Companies a Fast Start
by SAP AG
March 10, 2009
- (Free Research) Whether you are a wholesale distributor of furniture, machinery, chemicals, or food and beverages, your success depends on how quickly you adapt to demands from customers and suppliers. You must constantly differentiate your services from the competition while improving operating efficiencies and controlling costs.
(ARTICLE)
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Understanding and Managing VM Sprawl
by Veeam Software
December 03, 2009
- (Free Research) Download this webcast and find out how to mitigate the risks and root causes associated with VM Sprawl - the rapid proliferation of virtual machines without sufficient IT oversight. Also learn best practices for managing the entire virtual machine lifecycle.
(WEBCAST)
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Intel® Xeon® Processor 5500 Series - An Intelligent Approach to IT Challenges
by Insight & Intel
October 06, 2009
- (Free Research) The Intel® Xeon® processor 5500 series provides a foundation for IT management to refresh existing or design new data centers to achieve greater performance while using less energy and space, and dramatically reducing operating costs.
(PRODUCT OVERVIEW)
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What's NOT "Green" in the Data Center?
by IBM
November 23, 2009
- (Free Research) Are the products you see advertised real, or is it mostly hype? Robert McFarlane, Principal Data Center and Financial Trading Floor Consultant, goes over the products and methods that aren’t as green as they'd like you to think and summarizes ways to extend the life of your data center.
(VIDEO)
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Warehouse Management Today: Balancing Financial Pressures and Growing Demands
by SAP AG
January 23, 2009
- (Free Research) This paper explains why a warehouse management system (WMS) is one of the key technologies required to create a successful adaptive supply chain network. This system enables the extended warehouse to sense and respond to a variety of business requirements and meet complex and changing customer needs.
(WHITE PAPER)
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Consolidating SQL Server for Lower TCO
by Hewlett-Packard Company
July 22, 2009
- (Free Research) Because of the success of SQL Server in recent years, unintended consequences have developed. These include low levels of utilization, poor availability, and an enormous management burden inflicted on many IT departments. This paper describes a solution: HP PolyServe Software for Microsoft SQL Server.
(WHITE PAPER)
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Infor - ERP VISUAL
by Infor
September 2008
- (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.
(DEMO)
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Automated Energy Efficiency for the Intelligent Business - Intel® Xeon® Processor 5500 Series Delivers Energy Efficiency Without Compromising Performance
by Insight & Intel
October 2009
- (Free Research) The Intel Xeon processor 5500 series with Intel® Intelligent Power Technology, delivers up to 50 percent lower idle power. By replacing aging single-core processor-based servers with new, more energy-efficient servers, you can gain capacity to grow and to increase IT performance using fewer servers.
(PRODUCT OVERVIEW)
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Tape Killed The IT Guy
by SEPATON
November 2009
- (Free Research) In this very funny though obvious over-dramatization of the weakness of tape as a backup solution, see how tape can end the life of an IT administrator and a 30-minute fix that could be lifesaving.
(VIDEO)
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Workforce Freedom: Strong Authentication for PC and Mobile Devices.
by SafeNet, Inc.
November 2009
- (Free Research) This podcast will discuss what strong authentication is and why it is important. Doron will examine who needs strong authentication and which types of users will benefit from a more secure solution.
(PODCAST)
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Test Management Tools and Techniques
by Hewlett-Packard Company
August 2008
- (Free Research) This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software.
(WHITE PAPER)
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eBook: The BPM Payoff
by SearchCIO.com
November 2008
- (Free Research) A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.
(WHITE PAPER)
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IOS Tips and Tricks
by Global Knowledge
November 2009
- (Free Research) There are some helpful things we can do with Cisco’s IOS to make our lives easier. This white paper will present some useful commands, followed (in parentheses) by their most concise shortcuts (at the time of this writing).
(WHITE PAPER)
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