Bpo Business Proposal - Outsourcing Guide Results for Bpo Business Proposal
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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
by Micro Focus, Ltd
October 27, 2009
- (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
(CASE STUDY)
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Standardize Systems for Audit Readiness and Improved Stability
by Tripwire, Inc.
December 10, 2009
- (Free Research) Sitel, Inc is a global provider of business process outsourcing (BPO). They needed to establish audit readiness and compliance across multiple regulatory standards and at the same time develop multi-tier change and configuration controls. Read this brief paper to learn how Tripwire was able to help Sitel meet all their needs and more.
(CASE STUDY)
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution
by Microsoft
April 18, 2008
- (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
(CASE STUDY)
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A Guide to Understanding Hosted and Managed Messaging
by Concentric
January 13, 2009
- (Free Research) The purpose of this document is to offer an unbiased discussion and analysis of the key elements that must be considered by decision makers as they evaluate options for managing their messaging systems.
(WHITE PAPER)
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Improve Customer Relationships Using the 2007 Office System
by Microsoft
September 09, 2009
- (Free Research) This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
(WEBCAST)
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Data Center Projects: System Planning
by APC
February 2009
- (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
(WHITE PAPER)
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Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives
by SAP AG
June 2009
- (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
(WHITE PAPER)
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Client Relationship Management for Asset Managers
by Pivotal CRM, a CDC Software solution
February 2009
- (Free Research) This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.
(WHITE PAPER)
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Presentation Transcript: Considerations for IT
by Google Apps
December 2009
- (Free Research) Read this transcript of the 'Considerations for IT' podcast to learn why companies have chosen Google Apps to improve their IT infrastructures. Learn which technical and business factors drove one company to adopt this technology. Determine how this technology can be used in your IT environment to improve Web application performance.
(PRESENTATION TRANSCRIPT)
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Intel® vPro™ Technology Overview
by Dell, Inc. and Intel
December 2009
- (Free Research) Notebook and desktop PCs with Intel® vPro™ technology enable IT to take advantage of hardware-assisted security and manageability capabilities that enhance their ability to maintain, manage, and protect their business PCs.
(VIDEO)
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PortalGuard: Browser-Based Authentication and Password Security for Microsoft SharePoint, IBM WebSphere and WebSphere Portal, and IBM Lotus Domino
by PistolStar, Inc.
August 2009
- (Free Research) PortalGuard is an authentication and password security solution that allows end-users to securely authenticate and self-manage passwords directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives and achieve compliance with government and industry regulations.
(TECHNICAL ARTICLE)
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Portal Authentication: A Balancing Act Between Security, Usability & Compliance
by PistolStar, Inc.
August 2009
- (Free Research) This white paper discusses the problems with current authentication systems and the drivers that should be motivating organizations of all sizes to improve their access controls.
(WHITE PAPER)
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Security Intelligence: Essential Decision Support for Security, Compliance and Risk Management Operations
by SenSage Inc.
December 2009
- (Free Research) The digital infrastructure used by businesses and governments is more sophisticated, more complex and more vital than ever. Read this paper to learn about Security Intelligence and Event Data Warehouse solutions that are purpose-built to address the decision support requirements of security, risk, and compliance operations.
(WHITE PAPER)
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Developer Training on SharePoint 2010
by Microsoft Corporation India Pvt Ltd
December 2009
- (Free Research) This training course was designed for professional developers interested in using Microsoft SharePoint 2010 to rapidly develop and deploy solutions. The course contains a series of videos and presentations that will help guide you along the way.
(VIDEO)
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Virtual Data Center E-Zine -
Volume 17
: The Next Generation of Virtual Servers
by SearchDataCenter
December 2009
- (Free Research) Virtualization is driving the choices that data center managers are making when it comes to hardware, software and systems management. Drill down into TechTarget's survey results to learn more about the latest data center trends. Also in this month's issue, find out how to automate IT processes to streamline your workflows.
(E-LEARNING TUTORIAL)
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Business Solutions: The Payment Card Industry Data Security Standard
by CDW Corporation
November 2008
- (Free Research) This brief document provides a listing of the six primary objectives for companies to meet in order to comply with the Payment Card Industry Data Security Standard (PCI DSS).
(WHITE PAPER)
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E-Guide: Today's Data Centers: Trends in Power Usage, Virtualization, and More
by Dell, Inc. and Intel
December 2009
- (Free Research) In this Expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will discover the most prominent trends in today's data centers, including power usage, virtualization implementation, and much more.
(EGUIDE)
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Business Ready Solutions for Virtual Infrastructure Availability Using Dell™ PowerEdge™ Servers, Dell Powervault™ Storage, and VMware vSphere™
by Dell, Inc. and Intel
July 2009
- (Free Research) This white paper presents an example configuration and best practices for deploying and configuring a highly available architecture using an example solution configuration and then discussing how the configuration helps in maximizing uptime.
(WHITE PAPER)
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Presentation Transcript: Developing A Successful Proof-of-Concept for a Virtual Desktop Pilot
by Forsythe
December 2009
- (Free Research) Virtual desktops provide many consolidation opportunities, as well as some unique security and business continuity advantages. This transcript will give you an overview of desktop virtualization, highlight several virtual desktop solutions, and analyze the operational efficiency gains possible with desktop virtualization.
(PRESENTATION TRANSCRIPT)
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Information Security Essential Guide to SIMs
by Information Security Magazine
November 2009
- (Free Research) Security information management systems can now be used for proactive risk management and business intelligence. This Essentials Guide explains how this can be achieved. Read on to find articles that cover topics like today's SIM trends, incident response, threat management, and data analysis.
(EGUIDE)
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The iPhone is Here to Stay: What’s an Enterprise to do About it?
by Sybase, Inc.
September 2009
- (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
(BROCHURE)
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Managing Performance Through the Web Application Delivery Chain - IDC
by Gomez
October 2009
- (Free Research) In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications.
(WHITE PAPER)
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Five IT Trends that Reduce Cost AND Improve Web Performance
by Gomez
August 2009
- (Free Research) Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance.
(WEBCAST)
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A Perfect 10 for Toad® 10: A Quick Tour Through the New and Improved Toad
by Quest Software
December 2009
- (Free Research) In this technical brief, John Weathington, President and CEO of Excellent Management Systems, Inc., explores the power of Toad 10 for Oracle, and discusses its top enhancements, including: enhanced usability, powerful automation, unicode support, and much more!
(WHITE PAPER)
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e-Learning Best Practices as You Begin Your Research into Learning Management Systems
by SyberWorks, Inc.
March 2008
- (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems.
(WHITE PAPER)
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