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BPMN Basics, Organizing Your Business Processes
by IBM
November 13, 2009
- (Free Research) Business Process Modeling Notation (BPMN) is a newer language but has been the focus of much attention from business and IT. As business processes grow more complex, BPMN provides a structured way to organize them. But it is important to know the basics before selecting a BPMN solution.
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eGuide: Business Process Management (BPM)
by IBM
October 21, 2009
- (Free Research) Read this E-Guide to learn what businesses are doing to streamline processes and enhance productivity by successfully implementing business process management (BPM).
(EGUIDE)
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A Close Look at BPEL
by IBM
November 13, 2009
- (Free Research) BPEL is an XML-based language that defines the execution of a business process. It is used to implement a particular flow through computer services. Now an OASIS standard, BPEL grew out of separate initiatives at IBM, Microsoft, and BEA to create an orchestration language for business processes.
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Presentation Transcript: Unified Approach to Managing the Virtual Environment
by Forsythe
December 04, 2009
- (Free Research) In this presentation transcript, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
(PRESENTATION TRANSCRIPT)
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Presentation Transcript: Future Proofing Your HP Business Critical Infrastructure
by Forsythe
December 04, 2009
- (Free Research) In this presentation transcript, get a firsthand look into a virtual platform that is designed to meet your current and future IT demands. Learn how to right-size system capacity and improve workload scalability. Discover industry best practices to increase agility of applications and systems.
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Leveraging Linux with the IBM Client for Smart Work
by Red Hat
December 04, 2009
- (Free Research) Tune in to this IBM webcast (partnered with Red Hat) to hear experts discuss working smarter using Linux desktops and the cloud, Linux collaboration and the cloud, and overall customer value.
(WEBCAST)
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Database Worst Practices: The Top 5 Mistakes Developers Make
by EnterpriseDB Corporation
August 28, 2009
- (Free Research) Download this webcast and learn how applications today are growing more and more complex with an increased risk of error and what you can do to prevent this.
(WEBCAST)
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Expert Guide: The Top Storage Considerations for Virtual Machines
by Xiotech Corporation
December 03, 2009
- (Free Research) Many of today’s businesses lack the tools essential for developing location-independent storage initiatives, being forced to manage multiple, separate, and often heterogeneous, storage subsystems. In this expert E-Guide, brought to you by SearchVMware.com and Xiotech, you will discover the top storage considerations for Virtual Machines.
(EGUIDE)
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Best Practice Insights: ITIL Service Operation
by BMC Software, Inc
November 03, 2009
- (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
(WHITE PAPER)
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IT Service Delivery: From Basic Automation Through to Managed Services
by N-able Technologies
September 2008
- (Free Research) This paper examines the changing IT services market and why IT service providers need to improve the way they do business.
(WHITE PAPER)
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Virtual server backup FAQ
by Zenith Infotech
November 2009
- (Free Research) In this Podcast, backup expert, Mark Bowker, addresses how this technology helps leverage your storage, network, and computing resources.
(PODCAST)
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Download Citrix NetScaler VPX Express for Free!
by Citrix
October 2009
- (Free Research) Now you can get the ultimate Web app delivery solution in a flexible, dynamic and cost effective virtual appliance with Citrix® NetScaler® VPX. Simply download the NetScaler VPX Express edition, then deploy it across your existing infrastructure - anywhere, anytime, anyhow you need it.
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Desktop Virtualization: Overcoming Five Real-World Challenges
by Citrix
January 2009
- (Free Research) This paper explores the most significant hurdles any desktop virtualization program needs to overcome. Staying focused on the ultimate goal--delivering core applications effectively to users--helps clarify the issues involved in desktop virtualization deployment.
(WHITE PAPER)
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Cost Savings with Centralized Virtual Desktops
by Citrix
May 2009
- (Free Research) This white paper provides a close examination of virtual desktop infrastructure (VDI) and how it may dramatically lower total cost of ownership (TCO). Read this paper to learn about the current cost of PC management and how virtual desktops can be deployed using existing budgets.
(WHITE PAPER)
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How to Embrace CRM and Make it Succeed in Your Organization
by SYSPRO
October 2009
- (Free Research) This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.
(WHITE PAPER)
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Let Customer Feedback Do the Driving
by SPSS Inc. Worldwide Headquarters
May 2007
- (Free Research) As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
(WHITE PAPER)
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Expand Your Reach: Mastering Multi-Modal Survey Research
by SPSS Inc. Worldwide Headquarters
April 2009
- (Free Research) Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.
(WEBCAST)
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Turning Results into Rewards: Survey Analysis and Reporting
by SPSS Inc. Worldwide Headquarters
February 2009
- (Free Research) Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.
(WEBCAST)
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Boost ROI with Faster, Easier, VISUAL Analytics
by SPSS Inc. Worldwide Headquarters
February 2009
- (Free Research) Join us at this live webcast and learn how you can:<ul> <li>Use RFM analysis to quickly rank customers for high-return marketing</li> <li>Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning</li> <li>and more</li></ul>
(WEBCAST)
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Effective Strategies for Capturing the Voice of the Customer
by SPSS Inc. Worldwide Headquarters
March 2009
- (Free Research) This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
(WEBCAST)
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Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics
by SPSS Inc. Worldwide Headquarters
February 2009
- (Free Research) This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom.
(CASE STUDY)
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A Unified Approach to Managing the Virtual Infrastructure
by Forsythe
November 2009
- (Free Research) Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy.
(WHITE PAPER)
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Future-Proofing Your HP Business Critical Infrastructure: How Tukwila Might Just Force You to Rethink Everything
by Forsythe
November 2009
- (Free Research) Read this whitepaper to learn how truly future-proofing your environment involves a comprehensive approach and engagement with newer technologies and methods, aligning them with overall best practices —and strengthening your ability to innovate.
(WHITE PAPER)
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Fortune 1000 Company Finds Virtualization Pays Off
by Forsythe
November 2009
- (Free Research) This case study looks at the experience of a a mid-sized Fortune 1000 company that was dealing with the challenges of disparate servers and desktop systems as well as underutilized servers with huge energy consumption. See how they used desktop virtualization to obtain power cost savings and increased management efficiency.
(CASE STUDY)
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Fortune 1000 Company Streamlines Centralized Operations Centers Through Desktop Virtualization
by Forsythe
November 2009
- (Free Research) This case study looks at the typical experience of a Fortune 1000 company. A company turns to server and desktop virtualization in an effort to reduce the cost of distributed centralized operations centers.
(CASE STUDY)
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