Airline Business Processes - Outsourcing Guide Results for Airline Business Processes (Page 20)
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Harnessing the Power of ITIL
by SkillSoft Corporation
December 01, 2008
- (Free Research) ITIL is quickly becoming the global standard in IT service delivery, and for good reason - it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Read this brief for advice on it's proper implementation.
(ANALYST BRIEF)
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Best Practices for IT Governance in a Global Organization
by SkillSoft Corporation
December 01, 2008
- (Free Research) This ExecBlueprint discusses the evolving role for the technology executive and what now constitutes "effective IT governance." The authors share effective strategies for building a good relationship with the CEO, planning projects, and managing the technology staff.
(ANALYST BRIEF)
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SharePoint: Practical IT Strategies for Enterprise Collaboration
by Mimosa Systems UK
May 15, 2009
- (Free Research) Read this e-zine for practical advice on quantifying the success of a SharePoint governance policy, how to monitor your SharePoint Environment, and integrating document management systems into MOSS 2007.
(EZINE)
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Management Mandate to Reduce Costs Leads to Increased Productivity
by SEGUS Inc
August 20, 2009
- (Free Research) Learn how an Alabama company seeking a replacement tool for their mainframe administration and automation discovered SEGUS’ Smart products that not only delivered better functionality with a good GUI, but would save the company $80,000 over a five year period, while also avoiding future costly upgrade fees.
(CASE STUDY)
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Business Rules with JBoss: Value Overview and High-level Technology Summary
by JBoss, a Division of Red Hat
July 17, 2009
- (Free Research) In this webinar you will learn about the features, capabilities, and value offered by JBoss Enterprise Middleware in the management of business rules. We'll introduce business rules management concepts and value, explore use cases, and dive deeper into the JBoss Enterprise business rules management technology.
(WEBCAST)
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Best Practice Insights: ITIL Service Operation
by BMC Software, Inc
November 03, 2009
- (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
(WHITE PAPER)
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IT Service Delivery: From Basic Automation Through to Managed Services
by N-able Technologies
September 2008
- (Free Research) This paper examines the changing IT services market and why IT service providers need to improve the way they do business.
(WHITE PAPER)
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A Unified Approach to Managing the Virtual Infrastructure
by Forsythe
November 2009
- (Free Research) Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy.
(WHITE PAPER)
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Microsoft Office SharePoint 2007 Evaluation Guide
by Microsoft Corporation India Pvt Ltd
February 2007
- (Free Research) This evaluation guide is designed to give you a solid understanding of the design goals and feature set for Microsoft® Office SharePoint® Server 2007 and a familiarity with the product implementation.
(EGUIDE)
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Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies
by Pivotal CRM, a CDC Software solution
November 2009
- (Free Research) This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.
(PODCAST)
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Software Testing Vol.3: This Issue of Software Testing Delves Into Mobile Application and Regression Testing
by SearchSoftwareQuality.com
July 2009
- (Free Research) This ezine covers the topic of testing and retesting defects and cites the Blackberry blackouts of 2007 and 2008 as examples of issues that could have been detected by regressing testing.
(EZINE)
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WAN Clustering FAQ podcast
by Riverbed Technology, Inc.
October 2009
- (Free Research) Storage networks provide the link between the servers that need data and the storage systems that store that data. Too often, however, storage networks are just considered the connective tissue in the storage environment and are often overlooked when greater performance, scalability or new services are needed.
(PODCAST)
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10 Ways Predictive Analytics Can Really Help You
by SPSS Inc. Worldwide Headquarters
May 2009
- (Free Research) This whitepaper details how predictive analysis can help your business. We give you 10 really good reasons on how predictive analytics help you make better, faster decisions, giving your organization a significant competitive advantage in the technology sector.
(DATA SHEET)
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The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics
by SPSS Inc. Worldwide Headquarters
February 2009
- (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.
(WHITE PAPER)
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Building the Business Case for Predictive Analytics: Nucleus Research
by SPSS Inc. Worldwide Headquarters
February 2009
- (Free Research) Predictive analytics encompasses a variety of techniques from statistics and data mining that analyze current and historical data to make predictions about future events. In this Nucleus Research report, learn how your company can achieve ROI from Predictive analytics applications.
(WHITE PAPER)
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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them
by Pivotal CRM, a CDC Software solution
June 2009
- (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
(WHITE PAPER)
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Email and the Law: Challenges of Email Management
by Mimecast
May 2009
- (Free Research) This presentation transcript covers how organizations can make their email policies compliant with applicable laws. It details ways in which email and the legal system interact and provides 12 steps for good evidential quality of email.
(WHITE PAPER)
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Developing a Strategy Around Client Manageability
by Dell, Inc. and Intel
October 2009
- (Free Research) Businesses today struggle to effectively manage clients due to the increase in options available. This videocast explores the top challenges of client manageability. Learn key considerations when developing a strategy around manageability.
(VIDEO)
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Multicast - Why Use It?
by Global Knowledge
December 2008
- (Free Research) When multiple receivers are required to get the same data at approximately the same time, multicast is a more efficient way of delivering data than unicast.
(WHITE PAPER)
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ITIL V3 and the PMBOK® - Distinct but Complementary
by Global Knowledge
December 2008
- (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
(WHITE PAPER)
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eBook: Compliance 2.0: Comprehensive, Scalable and Sustainable Systems
by SearchCompliance.com
March 2009
- (Free Research) This expert e-book will help you prioritize compliance investments to reduce costs. Explore how companies are building a holistic approach to compliance, what strategies work and what technologies and practices you can leverage.
(EBOOK)
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Ride the Express Lane in the Journey to Speed ITIL® Adoption
by BMC Software, Inc
June 2009
- (Free Research) The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
(WHITE PAPER)
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Advent Portfolio Exchange Demo
by Advent Software, Inc
July 2008
- (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
(DEMO)
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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors
by Advent Software, Inc
January 2006
- (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER)
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CIO Decisions Ezine Volume 3
by CIO Decisions
October 2008
- (Free Research) In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield.
(EZINE)
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