Business Process Outsourcing Software, Hardware, Services and Research Papers - Outsourcing Guide
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Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives
by SAP AG
January 23, 2009
- (Free Research) This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment.
(WHITE PAPER)
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Service Delivery Innovation: Creating Client Value and Enhancing Profitability
by SAP AG
January 01, 2007
- (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.
(WHITE PAPER)
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Supply Chain Collaboration: The Key to Success in a Global Economy
by SAP AG
January 01, 2007
- (Free Research) Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks.
(WHITE PAPER)
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Improving Business by Improving Fax
by Esker Inc.
November 24, 2009
- (Free Research) The paper will discuss key factors to consider with regard to fax technology, the impact of your faxing system on business processes, product selection and project execution. This paper advises an approach centered around choosing a vendor who is still paying close attention to fax communication as it relates to business processes.
(WHITE PAPER)
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Microsoft Online Services Business Value
by Microsoft
June 01, 2009
- (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
(WHITE PAPER)
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The CIO's Guide to IT Cost Optimization During the Recession
by Hewlett-Packard Company
June 18, 2009
- (Free Research) In today's dynamic economy it is important for CIOs to be thinking about how to strengthen their organization and position themselves for success for a future economic upturn and growth. Read this guide to learn how a company can make changes to IT that generate real business value.
(EGUIDE)
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Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence
by myDIALS Inc.
November 04, 2009
- (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.
(WHITE PAPER)
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A Guide to the Value of Reliable Data in Insurance
by DataFlux Corporation
November 02, 2009
- (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
(WHITE PAPER)
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SearchCIO.com eBook: Unlock Outsourcing Potential and Change
by SearchCIO.com
May 04, 2009
- (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.
(EBOOK)
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The Future Carrier Network: Adopting New Outsourcing Business Models
by Alcatel-Lucent
November 2008
- (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
(WHITE PAPER)
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Podcast: Managing third-party compliance
by IBM
July 2009
- (Free Research) Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets.
(PODCAST)
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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance
by Micro Focus, Ltd
October 2009
- (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
(CASE STUDY)
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Evaluating the Advantages and Pitfalls of SAP Managed Hosting
by Freudenberg IT
June 2009
- (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers.
(WEBCAST)
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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors
by Advent Software, Inc
January 2006
- (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER)
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Global Delivery: A Course to High Performance in a Multi-Polar World
by Accenture
February 2009
- (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
(WHITE PAPER)
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Allied Solutions Moves IP Telephony System to CDW Data Center
by CDW Corporation
September 2009
- (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
(CASE STUDY)
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How Outsourcing Drives Business Process Improvements
by CompuCom Systems, Inc.
June 2009
- (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
(WHITE PAPER)
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Enable Project-Centric Manufacturing with Business Software
by IFS
June 2008
- (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.
(WHITE PAPER)
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E-Guide: Compliance and Risk Management Strategy
by Ounce Labs, an IBM Company
September 2009
- (Free Research) CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed.
(EGUIDE)
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