Availability, Performance and Problem Management Software, Hardware, Services and Research Papers

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Availability, Performance and Problem Management

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Top 10 Most Overlooked Causes of Trouble in a Cisco Network

by Global Knowledge

November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.

(WHITE PAPER)

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System i (IBM iSeries) Management Best Practices -- an Executive Overview

by Vision Solutions

January 2007 - (Free Research) System i provides a wealth of data to help analyze performance and storage usage, but System i administration tools make this information cumbersome to access. This white paper offers best practices for selecting third-party system management tools to take full advantage of this information.

(WHITE PAPER)

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Podcast- The Secret to Maximizing Virtualization ROI in the Dynamic Data Center

by Akorri

November 2009 - (Free Research) This podcast details a strategy to optimize your virtualized infrastructure performance. Get answers on how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.

(PODCAST)

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The Secret to Maximizing Virtualization ROI in the Dynamic Data Center

by Akorri

November 2009 - (Free Research) This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.

(WEBCAST)

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Email As Evidence: 12 Steps To Ensuring Good Evidential Quality Of Email

by Mimecast

August 2009 - (Free Research) Infrastructures of potentially dozens of servers have built up around corporate email servers to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.

(WHITE PAPER)

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Email As Part Of A Business Continuity Strategy: Why Always-On-Business Requires Always-On-Email

by Mimecast

August 2009 - (Free Research) The modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event. Maintaining access to email while upholding risk mitigation and compliance is a challenging endeavor.

(WHITE PAPER)

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The Trends and Direction of Enterprise Architecture (EA)

by Infosys Technologies Limited

February 2009 - (Free Research) Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility.

(ANALYST REPORT)

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Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft

by Nimsoft, Inc.

November 2009 - (Free Research) Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.

(CASE STUDY)

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The Top 5 Server Monitoring Battles and How You Can Win Them

by Nimsoft, Inc.

November 2009 - (Free Research) The uses, requirements, and complexity of servers have all increased dramatically. Consequently, server monitoring has more importance in today's environments. This guide looks at some of the most pressing challenges you might face in ensuring optimal server performance. It offers insights into the tools and strategies for addressing these demands.

(WHITE PAPER)

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Help Desk vs. Service Desk: Which One is Right for You

by Numara Software

March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.

(WHITE PAPER)

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Fact or Fiction: Enforcing Change Management and Configuration Management with Tools and Technologies

by SearchSecurity.com

October 2009 - (Free Research) This podcast educates information security and IT pros on the right tools and technologies to create a solid process that provides the data, insight and metrics you need to meet your compliance and business objectives.

(PODCAST)

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Webcast - IT Performance Management: Measure, Monitor and Modify for Operational Excellence

by IBM

July 2009 - (Free Research) High-performing organizations take a more practice-based and practical, approach to measuring, managing and enhancing IT performance. Adopt new, flexible solutions to support the way that your organization uses IT to drive operational excellence.

(WEBCAST)

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E-book: Automate configuration changes and save your data center millions

by BMC Software, Inc

November 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.

(EBOOK)

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Gartner's Magic Quadrant for IT Event Correlation and Analysis

by BMC Software, Inc

November 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.

(ANALYST BRIEF)

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Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency

by BMC Software, Inc

November 2009 - (Free Research) To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.

(WHITE PAPER)

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Realizing ITIL V3: Top Technologies to Drive Value

by Hewlett-Packard Company

August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.

(WHITE PAPER)

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Data Center Automation - A Forrester 2008 Report

by Hewlett-Packard Company

April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.

(ANALYST REPORT)

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5 Key Virtualization Management Challenges - and How to Overcome Them

by Hewlett-Packard Company

March 2009 - (Free Research) Virtualization introduces fundamental changes to IT, and adds significant management challenges. Read this informative white paper written by Enterprise Management Associates to learn what these challenges are as well as some of the solutions and strategies used to deal with them.

(WHITE PAPER)

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eBook: Reduce Network Operations Centers (NOC) Costs with Automation -- HP eBook

by Hewlett-Packard Company

February 2009 - (Free Research) Check out this eBook to learn how to unify fault, performance and configuration management to increase uptime, reduce costs, and reduce human error.

(EBOOK)

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ROI on Network Efficiency: Customer Case Study

by Hewlett-Packard Company

February 2009 - (Free Research) When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.

(CASE STUDY)

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The 10 Worst Practices for Technical Support and How to Overcome Them

by NTR Global

October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.

(WHITE PAPER)

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Switching from Solaris/SPARC to Solaris/ProLiant – 9 Things You Should Know

by Arrow ECS HP Group

September 2009 - (Free Research) Businesses trying to migrate from SPARC to a more reliable platform often run into a host of obstacles. This podcast discusses the pitfalls of this transition and offers effective migration strategies.

(PODCAST)

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Pearson Marks 10th Year using Northern Storage Suite to Manage User Data

by Northern Parklife

September 2009 - (Free Research) Pearson, the international media and education company, is looking for a single tool that can provide information vital to their storage management. Its infrastructure support team selected Northern Storage Suite.

(CASE STUDY)

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"up.time 5" by uptime software - Free 30 Day Trial!

by uptime software inc.

October 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability.

(TRIAL SOFTWARE)

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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint

by IBM

December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?

(WHITE PAPER)

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